We give you our word.

Quality is more to us than just a promise

TV lift systems from Flatlift are extremely robust. If there should still be a defect, we will immediately take care of it, professionally and fast. And because we are convinced of our products, we offer you extraordinary guarantees.

Warranty

 

5 years' full guarantee

 

24 months warranty &

5 years' full guarantee

We will repair and replace all systems with a defect resulting from material or production faults – free of charge, for a period of 5 years from the date of purchase.

 

This service comprises:

  • Free return: You will usually receive back your TV lift system free of chargewithin 5 working days, counting from the day we receive it.
  • Repair and exchange of all defective parts, including wear and tear parts
  • Function and safety check after a repair

 

Lifelong limit to repair costs from Flatlift

After the end of the 5-year cost-free repair guarantee, our lifelong repair cost limit scheme (LRCL)* sets in. With this you have long-term cost security as costs arising from repairs are limited to a maximum of 33 per cent of the current purchasing price of the respective new device.

You can rely on it:

  • If the actual repair costs are lower than this limit, of course only these will be charged – for the entire lifetime of your Flatlift television lift system
  • As a proof of quality you will receive the same service as for a new system for 12 months after the repair
  • Free collection service within Germany

 

* The life-long repair cost limit (LRCL) – as long as your Flatlift TV lift system is used – applies to the entire Pop-Up range, Slimline, Pop-Down, Superflat Swivel, Frame-O-Lift, and Flatlift Projector Lift products. The TV Lift Kit is excluded.
For all other products the guarantee period is limited to 3 years. On custom-made systems we grant a guarantee of 2 years if these are installed by Flatlift or a professional integrator trained by Flatlift.

You would like to find out more about our TV lift systems?

We gladly advise you on our TV lift systems or we will get back to you with detailed information on your enquiry as quickly as possible. Just talk to us.